![]() |
DeRamp Software Support
|
InetDisable
Frequently Asked Questions
What is the default password after InetDisable is installed? I forgot my password and can't run (or uninstall) InetDisable. My computer's time is set incorrectly by InetDisable. Why is InetDisable not correcting / updating my computer's time? When Internet access is disabled, my computer cannot communicate with any other computers on my home network. Internet access is not re-enabled even though the schedule says it should be. When I try to stop the monitor task, the status displays "Renewing IP Address" for a long time. InetDisable doesn't seem to work running under Windows XP/2000/NT.
| What is the default password after InetDisable is installed? | |||||||||
| Following a new installation, the administrator password is "default" (case sensitive). However, if InetDisabled is re-installed without uninstalling the previous version, then the existing password is maintained. (Top) | |||||||||
I forgot my password and can't run (or uninstall) InetDisable. |
|||||||||
| If you have not registered your copy of InetDisable, then you can uninstall it without a password after the trial period expires. If you have a registered copy and need a new password, give us a call toll-free at (800) 755-6529 ext. 1210. (In order to prevent your children from easily getting the password, we have made it a little more difficult to reset the password.) (Top) | |||||||||
My computer's time is set incorrectly by InetDisable. |
|||||||||
| Make sure you have chosen the proper Time Zone and Daylight Savings Time checkbox in the InetDisable administration program. InetDisable overrides what is set via the Windows Date/Time control panel. (Top) | |||||||||
Why is InetDisable not correcting / updating my computer's time? |
|||||||||
| The monitor program updates your computer's time and date only while it has Internet access. If you have a dial-up connection to the Internet, then your computer's clock will be udpated next time you connect to the Internet. If you have DSL or a cable modem, then the computer's clock is maintained only during those periods for which you have the Internet enabled. During the disabled periods, the monitor task cannot reach the Internet time servers. | |||||||||
| If, in an attempt to bypass the schedule, someone changes the computer's clock to a period during which Internet access is enabled, then as soon as Internet communication is restored, the monitor task will retrieve the actual time, reset the computer's clock, and if appropriate, disable access once again. (Top) | |||||||||
When Internet access is disabled, my computer cannot communicate with any other computers on my home network. |
|||||||||
| InetDisable releases your computer's IP address to disable Internet access. The IP address is used for the TCP/IP network protocol. If your home network uses only the TCP/IP protocol for communication, then local traffic will disabled for the affected computer as well as for Internet traffic. You may want to consider installing the NetBEUI and IPX/SPX protocols for file and printer sharing, and then disable any bindings for TCP/IP to these services. This is a good security measure even without regard to InetDisable. (Top) | |||||||||
Internet access is not re-enabled even though the schedule says it should be. |
|||||||||
| If you have a DSL or cable modem connection to the Internet, then InetDisable restores Internet communication by attemping to renew your computer's IP address. If this fails, then Internet service is not re-enabled. Generally this request fails only when your Internet Service Provider (ISP) is having problems, or a firewall running on your computer is preventing DHCP communication with your ISP. DHCP is a protocol used to dynamically obtain and renew IP address from a host computer. Refer to documentation for your firewall software and look for topics regarding DHCP communication. Generally, you can add your ISP's DHCP server address or "Gateway" address to the "Local" security zone of your firewall. This, in turn, allows DHCP communication without reducing security on the "Internet" zone. (Top) | |||||||||
When I try to stop the monitor task, the status displays "Renewing IP Address" for a long time. |
|||||||||
| If you have a DSL or cable modem connection to the Internet, then InetDisable attempts to enable Internet access by renewing your computer's IP address when you shut down the monitor task. If "Renewing IP Address" is displayed for a long time (e.g., over 15 seconds), then your computer is having difficulty renewing the IP address. The request will eventually time-out, though it may take a minute or more. Also see the immediately preceding item for more information. (Top) | |||||||||
InetDisable doesn't seem to work running under Windows XP/2000/NT. |
|||||||||
Only version 2.1 or newer is designed to run under Windows XP/2000/NT. However, even for versions designed to run under Windows XP/2000/NT, the enhanced security environment of Windows NT/2000/XP can affect operation of InetDisable based on user account types:
In short, InetDisable runs as a user task and therefore inherits the privileges of the user account which started it. Further, InetDisable does not use "hooks" into the operating system for TCP/IP packet inspection or interception. This makes InetDisable a very low overhead and "safe" utility. However, since it is not run as a device driver or service application, InetDisable is limited by the privileges of the user's account. Future versions of InetDisable may execute as a service application to allow full control of Internet access even from limited privilege user accounts. (Top) |
|||||||||
© 2004 DeRamp Software